Customer service correcting size issue from size chart
After chatting with customer service about the issues the size chart caused when ordering they have agreed to replace my harness even though that’s not their policy. This is the kind of customer service I am looking for. Going out of their way to help someone who has issues after the guidance on a site leaves someone confused. I will always own up to my mistakes and I respect a company that is willing to correct theirs. For customer service to fix my issue they deserve a positive rating, if you run into issues please chat with their customer service.