Do not order from this company
If I could give no stars I would. DO NOT ORDER FROM THIS COMPANY!!!!!!!! I made the unfortunate mistake of ordering two resin letter lights, it took quite a while for them to arrive but that wasn't a problem. When the lights arrived the quality was so poor, they edges of each letter were extremely rough & could have cut your hand on them. One of the lights had the on/off switch missing also. I contacted the company to request a free label to return the items, as I was so disappointed. They advised they do not provide such a thing & that would have to return the lights to an address in CHINA at my own cost & they would then refund me. I have been to the Post Office to enquire how much it would cost to return the lights & it would be between £17 -£21. I advised customer services at dimoohome that this was not satisfactory & they offered me to keep the lights & a 50% refund. I replied that this was unsatisfactory & I wanted a 100% refund & not return. I previously sent photos to them showing the quality in order they can see this a genuine complaint. I am still waiting for a reply & have been chasing with no success.
