Ripoff company
A few months ago, I got a funnel neck top and wore it only a few times because we have had such a warm winter. The top has severe pilling in the garment and requested for a full refund for the top. Their customer service representative ASSumed I had washed the garment when I never mentioned the garment being washed. They refused to accept a return or a refund and insisted on enforcing their own policies. This company DOES NOT CARE about their customer service nor their impact they have on the resources they are using. They just want their money and they don't care how they get it. I am sure they were able to get their refund back from the manufacture for the issue they had with the fabric and they are keeping the money they were refunded rather than refunding it back to the customer who made them aware of the issue with the fabric. AVOID THIS COMPANY AT ALL COSTS. THEY ARE A COMPLETE RIPOFF AND THEY ARE NASTY TO DEAL WITH