customer service sucks!!
i'm dealing with a person online only? (WHY ) i have given my number several times, without any phone calls. i have 3 100a batteries for a trolling motor. one had stopped charging and is no longer on my Aolithium app?. after lots of emails and pic's sent, the battery (sitting unplugged without charging) just started working after a week!! the Bluetooth app still not picking up this battery, that was bad. they keep saying they gave the info to the engineer! after a week of back and forth, all i get is i can buy a new one w/3% off code (FLASH3) W.T.F.... the batteries are not 6 moths old and i can't trust the other two wont fail also, but i should buy a new one with 3% off?? does that make any sense to you. i have a 125a Iconic battery that's been on my boat for 3 years, on the same charger and iv'e NEVER had one problem! i will give it a few more days and hope someone with common sense calls or emails me with what i need to do to resolve this huge problem. note - i was VERY happy with the batteries and how they worked so far, but this is the WORST service i have ever had.