I needed to convert a physical DVD (not…
I needed to convert a physical DVD (not copyrighted) to an MP4 and was having no success finding software to do that during a “trial” phase. Although I am computer literate, I have very little experience with videos and was looking for software that was straight-forward and simple to use. I contacted customer service and received a reply the next day (on Sunday) as to what to change in the settings. The suggestion worked great and I purchased the software. Kudos to the company for providing excellent customer service and software that is understandable and easy to use.