Disappointed with customer service
I bought a pair of headphones with a microphone, but I received the version without a microphone. I contacted customer service and in the end their solution was to give me 1 dollar back + 1 discount coupon for the next purchase. In other words, their solution was to invite me to buy again. I was not satisfied because I really liked these headphones, but every time the phone rings I have to disconnect the headphones from the phone, take them out of my ears (because they are very firm) and answer the call, and then reconnect them. It is uncomfortable and I wanted to avoid this. The result now is that I hardly use them.