JWJW.ORG★★★★★
We recently moved from W London to JW…
We recently moved from W London to JW Marriott and I regret this decision. The room is not user-friendly, and the room service has been horrible. Housekeeping repeatedly fails to restock basic amenities after cleaning. Even for green tea or coffee, I have to call multiple times. Additionally, the bathtub in the room has been consistently problematic. Overall, it has been a bad experience, and I would not recommend this hotel to anyone.
2024-07-05Helpful 1