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Rha

United States

1 Reviews
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1 review

Slickwraps

Apple Pencil Pro wraps do not fit - faulty design

I purchased a wrap for the new Apple Pencil Pro but the wrap I received is too short for the pencil. As a result, the wrap starts to peel off. Their support is unresponsive. I believe there is clearly a design issue with wrap and unsuspecting will be left with a worthless wrap. Avoid buying this product. Response to vendor’s comment: Thanks for the reference to an Instagram post. As you can see, it proves my point that there is a design issue. The post cleverly fails to show the top of the pencil which lacks a wrap. You can see from Slickwarps' own installation video posted on YouTube what the finished product should look like but that’s not what the Instagram post shows. I placed the order using Apple Pay so it’s unlikely to be a searchable email. I have tried to communicate with you through your email contact on your website and also using the link provided with the order confirmation email but I am still waiting for feedback. In addition, I have posted two product reviews that included pictures that have been redacted from your website - one of these reviews is an exact copy of this Trustpilot review. Reviews required my email contact info but even then you failed to contact me and only after I posted to a more public and independent site that there is a response. I don't even know how to contact you. There is a fundamental design flaw in the Apple Pencil Pro wrap and ask customers to think carefully about this product before making a decision. Overall, my experience shows that Slickwraps lacks integrity. I will keep these review contents to ensure other customers are aware until there is a genuine attempt to address the design flaw. The cynic inside me says that you will continue to sell the wrap to unsuspecting customers until stocks are depleted.

2024-07-06