No communication - No inventory
I'm on my 5th 90-day auto-refill of Rosuvastatin and Ezetimibe for cholesterol reduction. This is the forth time in a row that something went wrong and they could not refill it. Each time I am not contacted. It's only when I notice I'm about to run out and see the status as PENDING that I call them. Three times the problem was, both medications were backordered. They will not give an estimated date when it will be in never mind how many more additional days delay I'll have due to my position in line then the 7-day shipping delay. Once my prescription was expired and they did not contact my physician for a new Rx. Again, no contact with me until I called when I noticed it was PENDING status for 10 days. Can't your computer system automatically search patient prescriptions that are going to expire in 30-day and send an Email notification? Sure, this place has cheap prices but the stress of having to go through calling my doctor to get an emergency 30-day supply while I wait for DiRx to get inventory has finally pushed me away.