I ordered a SD/TF/USB Card Reader from…
I ordered a SD/TF/USB Card Reader from this company after viewing a Facebook add. It was sent with tracking information which showed it delivered to my address on October 16th 2024. The courier company has photo evidence of putting it in our letter box. However someone observed this happening and stole it - ascertained later when I queried non delivery. This company advertises that items sent by them are insured against theft. However, they do not honour this and send stupid emails bypassing this aspect altogether and telling me to check with our local post office - when previously they acknowledged the non-receipt of the item by me. I cannot claim on our personal household insurance as the amount is below the policy excess and in any case, I ordered from them BECAUSE their website said items were sent insured mail. False information!