Returns policy
This was sent to me as I complained the Linen shirts were polyester and a poor print quality . Dearcustomer, Thank you for providing us with the necessary information. We apologize that the merchandise did not meet your expectations, and we are committed to finding a solution that will satisfy you. As per our return policy, the return shipping fee will be paid by the customer. The cost may vary based on your location and the shipping carrier you choose. If you prefer a full refund, we can provide you with the return address(in New York). We understand that returning the item and waiting for the refund can be time-consuming and inconvenient for you. Therefore, we would like to offer you a more convenient and efficient solution. Instead of returning the 4 items, we would like to offer you a direct refund of 40% of the item's value, which is equivalent to 33.52GBP. Alternatively, we can provide you with a discount code worth 53 USD, which you can use on your next purchase on our website. We value your business and want to make sure that you are happy with your shopping experience with us. Please let us know which option you prefer, and we will process your request promptly. Thank you for choosing our brand, and we look forward to hearing from you soon. Best regards,