DO NOT USE AS AN SERVICE
We signed up for Acadium's services under the impression of a two-week free trial period with a full refund if unsatisfied. This information was conveyed to us during the signup process. We opted for the service to search for a qualified freelancer for a marketing project. Upon contacting Acadium to express dissatisfaction with the initial pool of freelancer candidates, we were informed that the free trial offer was rendered void because they provided us with applicants. These applicants, however, lacked relevant experience for the project as advertised. By Acadium's own admission, the candidates were not a good fit. We believe this practice is misleading and deceptive. The advertised free trial with a full refund seems contingent on a genuine attempt to connect us with suitable candidates. Providing irrelevant applicants solely to negate the refund policy appears disingenuous.