We booked a villa on the Costa Dorada…
We booked a villa on the Costa Dorada with Club Villamar. Booking online was very easy and we were kept up to date with our booking by email. Booking confirmation was sent by email with instructions on key collection sent the day before arrival. We were not due to arrive at the agency office until late at night. Unfortunately our flight was delayed further and we arrived at the office at 11pm. We had already been informed that a late check-in incurs a fee, however the office was closed when we arrived. They had sent me an email which I hadn't received. Personally I would have preferred a phonecall, however I do appreciate that is a personal preference. We did manage to get our keys but if you are arriving late, I found that experience very stressful. During our stay, Club Villamar communicated with us regularly, by email, to ensure everything was okay. When we have stayed at other villas, there has always been a small welcome pack, including water, milk etc. Also, an information folder in the villa, containing WiFi code, emergency contact numbers for ambulance, doctor etc, as well as some local information. These were not present at this villa and again, in my opinion, I think they are very helpful and welcoming additions. The villa was clean and in good condition. The location of the villa was perfect, on a quiet residential street and only 5 minutes walk to the beaches and the marina. The pool was cleaned regularly during our stay. It is a shallow pool making it ideal for young children. You are slightly overlooked by people or cars passing by, but only for a few seconds and this did not bother us. The air conditioning was good and effective. It is centrally controlled but quiet which was good for night time. Overall, we were very happy with our holiday and will use Club Villamar again in the future.