Big Sky Rental Switcharoo and proposed refund - then never heard from again.
Booked with Airbnb several months in advance for a home in Big Sky managed by this team. Home was apparently “unavailable” and they offered a smaller home at a $1600 refund by Michael Graf. Seemed fair so we accepted the terms. It’s been over a month, no refund, no returned calls or emails - worst customer experience I’ve every had.