Uneven service" Returned a unit and purchased another…
I returned a unit and purchased another one that was a better size fit. Returning the unit took an extended time due to scheduling the shipper to pick it up. Buying the new unit was easy. It has taken a few calls to sync the return/buy transactions. I paid for the new unit; it was delivered and worked fine. Customer service is responsive by phone, but corporate is slow in processing the refund for the original unit.