Needs a better and more cost effective return policy
The comforter set arrived very quickly and was very beautiful, however the grays did not match my decor. I sent an email explaining the situation and a few days later was given a return acceptance email. This is the part that blew my mind. When I packaged everything back up nicely and took it to UPS I was charged $92 to ship it back I have never had to pay anywhere near that much to return an item. I previously had to return another comforter that didn’t work out ( it’s very hard to tell from an internet picture and we do not have many home stores where I live ) to JC Penney’s and was sent a return label. I was charged $8. I suggest a better return policy. And now it has been several weeks with no email or communication of any kind that this company has received my return or when I will get my refund. Very disappointing and frustrating.