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Millie

United Kingdom

1 Reviews
3 Reads
0 Useful

1 review

lacemade.com

Ghosts customers!

Beautiful design, but badly made. As soon as I tried the dress on and went to zip it up, the zip broke and came off the track, making the dress unwearable. I attempted to fix this myself which I was unable to do. I contacted Lacemade the same day to tell them, they replied asking for pictures (which I then sent) and they have been ignoring me since. I contacted Klarna and they have paused the order to investigate, but this seems to be a recurring issue with this company taking money from customers and never coming back to them. Wouldn’t recommend unfortunately!

2025-02-25