They were already bad, and still getting worse!
Soundon truly is the worst of the worst. On the positive side, it had (note the past tense) been pretty easy to get music distributed through them to several platforms. That part's okay. The problem is, there is NO customer service. It sounds like in the past there may have been some, but dozens upon dozens of emails and requests later, I can confirm that there is no customer service whatsoever. They send an auto-reply to your emails and never reply. So if you have any issue, there is no way to resolve it. Album stuck in "under review" stage with no explanation - well, it's stuck there permanently. Album removed from streaming platforms, again, without an explanation - end of story. No way to get any feedback on anything that happens. Now they've reached new lows and I can't submit an album because a couple of song titles are allegedly too generic and can be confused with ring tones or acoustic songs or some absolute garbage. And no matter how I change the song title - even though I really don't want to - it just keeps bouncing back with this new moronic rejection notice. Very new development which I'd not had before, but they seem to be constantly striving to make the worst website on the internet. Whatever you do, avoid Soundon at all costs and go anywhere else.