IMMEDIATE ASSISTANCE NEEDED!!
Hello, I have been using your tirzepatide for the past 3 months and have had no issue with my previous shipments, other than the cold paks have been warm upon arrival. My last dose was administered almost a week ago and my new shipment has yet to arrive! My next dose is due on Thurs, August 1st and I certainly don't want to miss it! I emailed over the weekend and called your customer service number and left a message, but have yet to receive a response regarding this time-sensative matter. Then you email me to review your company! I don't have the most positive attitude about it right now... please help to change that and send my meds right away!!! Thank you! Update*** I received my meds on time for my scheduled dose this week, as well as a call from a friendly agent at Seven Cells to ensure that I did. She explained their company had been affected by the recent Microsoft issue, which resulted in the 90 day follow up questionnaires not being emailed to 1/3 of their patients, resulting in medication delays. She assured me the questionnaires would be forthcoming so future shipments would be back on track and I greatly appreciated the explanation and personal follow-up call! Thank you, Seven Cells!