If I could rate it lower
Update: I stand by my rating and would rate it lower if I could. It took them almost a week to escalate my case and that was AFTER I wrote my original review. Their "solution" was for me to go without a microphone for 9 to 11 days, which simply isn't an option for me. I've already purchased the RODE Wireless Pro and couldn't be happier with it! "Understanding and patience"? Now that's just funny. You did NOTHING to solve my problem and have the nerve to thank me for my understanding and patience. Your public response here implies I was somehow satisfied with your private email response and quite frankly, it was a day late and a dollar short, at best For anybody reading this...spend your hard earned money elsewhere. I've only had the RODE Wireless Pro for about a week and wish I would've just gone with them to begin with If I could rate DJI lower, I would. Spent $200 on their Mic 2 and within a month the noise cancelling started acting weird. I’d shoot a video and the audio would be perfect. 2 minutes later, the audio sounded like I was inside of a damn rave speaker, you couldn’t hear my voice and hear every background noise possible. And this happened without me changing any settings or moving the camera whatsoever When I tried their customer support they gave me the run around for over an hour and once I did get some help, they told me to send the whole thing back to them to get fixed, which would take another 9 to 11 business days without offering a temporary replacement and leave me without a mic for at least that long Honestly…do NOT waste your money on this thing. Not only is it a shitty product, their customer service lacks in every way imaginable. 10 out of 10 do NOT recommend