Very disappointing software & customer support
I purchased a product from Nanoleaf. The hardware itself appears to be well-built with no major issues. Unfortunately, the software is very disappointing - constant connectivity problems and a frequently crashing app are everyday occurrences. The worst part is the customer support, which is practically non-existent. Any email exchange with their support team results in weeks of waiting for a response that looks like a copy-paste and does not address the problem. I thought I was buying from a reputable company, but I regret not reading reviews about them beforehand.