Great product for SMB
Despite what other reviews say, their support is actually really good. Granted they can only help with their own product (makes sense), and maybe other people are complaining as support couldn't solve issues out of the scope of the Runcloud product. After submitting tickets I always get responses and help quickly (even on low priority tickets). The remote access from the RunCloud team lets them access our servers and provide support quickly. I've moved away from cPanel (as it was getting rather expensive) to RunCloud and have been very happy with the product and their support. Well done team!