Terrible experience with Customer Service
Terrible experience with customer service. Emailed about status of order and depending on the status just to cancel but I got no status just a partial shipment and cancelation notice. When I emailed that that wasn't what I asked for and that they only gave me a partial refund as well, Julio was not helpful and just gave excuses and then said can give the rest of the refund as a gift card. I disputed that response but said if that was the only was I would take it and replace the order but should not have to pay for shipping yet again. I got no response and he just stated the request was closed and if I need help to reach out again. I submitted multiple requests to speak with a supervisor but got nothing. Worst customer experience and company to do business with.