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Chiara

United Kingdom

1 Reviews
3 Reads
0 Useful

1 review

Ask & Embla

I placed an order and had a discount…

I placed an order and had a discount code applied, but when I logged in to my Shop account it removed the code and I accidentally checked out without reapplying it. Figured it doesn’t hurt to ask, so I emailed customer support asking if they could apply it or refund the difference, and even though it was completely my own fault they were kind enough to provide me with a refund. Steaven who dealt with my enquiry was lovely and the help is much appreciated.

2026-08-02