Unfortunately there is no 0 star. Otherwise would have given
booked a bus through Easybook, and it turned out to be one of the most disappointing experiences I’ve had with an app. The bus I booked never arrived at the designated pick-up point, forcing me to buy another ticket on the spot. When I reached out to Easybook for support, their response was utterly unhelpful and lacked any sense of customer service. The lack of accountability and assistance from their team was incredibly frustrating. This experience has left me questioning the reliability and value of using Easybook for future travel bookings.