If have 0 star I will definitely give 0!!! DON'T CHOOSE CELCOM DIGI as your telco!!!
I have very disgusting experience with the customer service in this Digi Store which located at The Garden mall! Front desk, a lady is very disrespectful and showing her ego and black face when I am at there to check with her politely on my phone number enquiries. Next, after I got the ticket number, an Indian lady, named Vena is servicing. She mentioned that (on 24 July 24 these few days), Digi system is having some issues now and might takes up to 1 or 1 week plus, to get back my terminated number and by that time she will call me (my alternative number given) Now, I have been waiting for 3 weeks and she not even call me and Digi Store The Garden not even have a contact number which allowed their customer to call in! I ownself check if my Digi number still under recycle or been registered by others by trying to call to my terminated number. Unfortunately, the number is pick up by a lady which she is registered the number. Suck and lousy services ever! No responsible staff! This is how Digi treat their customer which have 15 YEARS with them! NOT APPRECIATE their customer! I am totally disappointed and feel disgusting with Digi! Never and ever use back Digi! My currently phone number is under Celcom (but now is under CelcomDigi) and I will switch to other telco as well!