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Margaret

United States

1 Reviews
6 Reads
8 Useful

1 review

Lifewave

Great product, HORRIBLE CUSTOMER "SERVICE"

Yes, these patches are very good, HOWEVER, the customer "service" (should be called customer torture) is horrible. They deceptively offer free "loyalty" packs and not only do not deliver, they charged me--and this was after haggling with them for almost two months since their first promise to send me a "free loyalty pack." Their MLM scheme means every time you connect with someone (via email, since phone service is lousy), you have to start all over again explaining your problem, and then the rep is not empowered to do anything about it, or they lie and say they will take care of it and they NEVER DO! I just got a bill for $300 for my promised "free" patches. I'm currently searching for alternatives. Like I said, great product, but what a hassle to deal with this company.

2025-05-24Helpful 8