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Phil Goedecke

Australia

1 Reviews
6 Reads
1 Useful

1 review

doggy-plan.com

If I could give zero stars I would

If I could give zero stars I would. This, like the other reviews shows prospective purchasers this is a scam. I originally paid $20 for a training guide only to find a month later I was debited $71 for a subscription service. When I queried this with these scammers they said that the terms and conditions are clear. I am very careful online but don't recall ever seeing this. Apparently I subscribed to a monthly amount. Yeah right. A reputable company would provide an email warning that a direct debit is pending. I never intended to subscribe to anything so this is dishonest. In Australia this company would be prosecuted for misleading and deceptive conduct. The responses from the company are patronising and refer you to a money back guarantee which is laughable as its not achievable. AVOID **Update*** They responded to my review with a patronising email. They said all users get an automatic email but that is just a welcome email. No notification about an ongoing subscription. Also there is no way of cancelling the subscription online in your account. They don't make it clear. SUCH A DODGY COMPANY. Hope others don't get sucked in.

2024-08-14Helpful 1