The old bait and switch
I first went on this sight through cheapflights.com. I selected 3 tickets at $251.60 round trip per person from Virginia to Puerto Rico in November. I was like this is a great price. I kept checking to make sure it went through, it kept saying pending processing. So I called in and got Scott Phillips. He as a person was awesome but when I tell you they did a quick bait and switch on me and charged an additional $198.00 per person to my request. Granted the Southwest site did have a higher amount if I booked directly through them I wasn’t given the price I was initially quoted. So the staff was awesome but the way they trick you into buying from them is insane. I wasn’t really ready to get my tickets just checking for great pricing and I thought that’s what I was getting but not quite what I got