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Kimberly Poff

United States

1 Reviews
1 Reads
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1 review

Knitfirst

Do not expect to return your purchase!

Do not order anything from this company unless you can wait 30 days to receive the item and you know 100% that you won't need to return it. I bought their $140 soft sherpa throw blanket for a design client knowing that he wanted a large luxury blanket and they advertised that they accepted unused returns within 30 days. My client chose a $40 blanket over theirs and when I reached out for their return information, I got the third degree about returning it and I demanded their return address. They offered to let me keep it and they refund me $30 but they gave me their return address in China for a full refund. It would cost me more than $200 to return it. I am now going to lose $100. This is horrible business practices and false advertising since no one wants to lose money returning a purchase. They should just advertise that they don't accept returns.

2024-08-22