No respect to people's time and confidentiality
What a waste of my time! Booked an appointment in advance. Problem 1: Got 2 different person contacting me, and they both never coordinate with each other. Eventually my fixed appointment was changed to another date. Ok fine. Problem 2: Their message in whatsapp include: “We seek your kind understanding to arrive on time for your appointment as our bookings run back-to-back.” “In the event that you are more than 10mins late, we regret to inform you that the appointment will be rescheduled.” Ok fine, fair enough. I went there on time: 1030am. Up to 1045 never call me. I asked the recep, she said the doctor or whoever supposed to see me, not here yet! What the heck, then you give me 1030 appointment for what? You tell ppl don’t be late, but you guys cannot respect other people time! After me making noise, some normal staff pretend to do consultation and ask me to sit somewhere and describe. What the heck. You gave me appointment to meet with the proper specialist or just some staff, so that she can relay the message over? This is so disappointing and irresponsible. No respect for other people’s time or confidentiality, despite telling people to come on time, can’t even follow their own advice! Further, when I decide to walk away, the staff didn’t even bother to convince me, she just walked off as if I’m good riddance. For anyone making appointment with them, take note of all these nonsense.