Refund due cancelation
On June 3rd, I asked Easybook to transfer the refund from our canceled bus tickets from the Easybook wallet to my credit card. They told me they could do it, but it would take 4 to 5 weeks, so I accepted. After the 5 weeks had passed, I emailed them again and was told they would sort it out as soon as possible. On August 10th, while I was at Singapore Airport, I received a phone call from the bus company for which I had canceled the tickets, informing me that they were waiting for us to depart. The same thing happened again on August 17th. When I got back, I contacted Easybook again, and they said they were experiencing some technical problems, but assured me that I didn't have to worry and that the money would be refunded. However, I am still waiting since 3rd June. Stay away from this company