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Lucy Juarez

United States

1 Reviews
9 Reads
1 Useful

1 review

MoviePass

Not worth it

I signed up when they were having a $1 first month special. Tried to use the virtual card and it was declined. Couldn’t get customer service to respond so I purchased my ticket out of pocket. Found out later that virtual doesn’t work for me. Got my card and went to theater again a couple weeks later. Card was declined. Spent an hour on chat with customer service and in the end the only solution was I could try again in a few hours to see if it worked or have them send me another card in 10-15 business days. So far in the first month I’ve had it I haven’t been able to use my MoviePass one single time and customer service had zero solutions to get me a ticket after sitting at the theater for an hour trying to get a ticket. MoviePass is a nice idea but too many technical issues and an almost total lack of customer service. Save yourself the aggravation, time and money and don’t sign up for MoviePass.

2024-08-26Helpful 1