It is really a disappointing a d waste…
It is really a disappointing and waste of time. Their customer service is horrible and try to scam you. I placed an order and then I realized it is better to cancel it since it takes long to receive the items. I email for cancellation immediately but there is no reply. I email a few times and also got on the online chat but no one respond on the online chat. The robot in the chat asked me to provide order number for cancellation which I did. A few hours later, the rep got on the online chat to tell me it’s too late and the item is shipped. They can’t cancel the item whatsoever. To me, it really feel like a scam.