Unbelievably bad customer service. Defective product, won't refund.
Wow, I should have read the reviews before I bought one of these scooters. They delivered a scooter with defective brakes, so I sent it in to get it fixed. They just adjusted the settings (which didn't fix it), and then when I asked the told me to send it in AGAIN. I did so, and then after not fixing it a second time they have now asked me to send it in a THIRD time which I'm refusing to do.