First i like your cheeky personal email…
First i like your cheeky personal email to customers. It makes me want to read your email rather than ignored it. Very fast delivery within 24 hours even tho I lived in Melaka. You sent me non stop vouchers to buy for my next purchase. It's like continuous chain that binds me with your bookstore. That's pure evil. Now you're my favorite store to buy books. What i hope you could improve is the website interface so it look more easy to navigate and cheerful. Or maybe you can let customer request book for them to purchase. For now i need to check book availability manually for certain author every week so that I won't miss the chance to purchase it incase they're available.