I placed an order
I placed an order, received confirmation and was charged for it. Only to find out after waiting for it to arrive for about 2 weeks that it was out of stock. I understand this happens however had I know soon after I placed the order I could have made other arrangements. Now I was left scrambling to find a replacement because my monthly subscription was also out of stock. You have a good product just need better communication in instances such as this. We depend on our orders to arrive in a timely manner because we depend on these items.