Poor Customer Service
Propel sent me a great looking board, though with manufacturing defects in the wheel bearings. As I attempted to fix this issue with their service department, I was consistently flooded with denials of the wheel bearings being a manufacturing defect, despite their admittance that the problem did originate from the manufacturing process. As I tried to have them send me two new wheel to right the issue, they simply stopped responding to my emails. I am very dissatisfied with their customer service, and my board still remains defected.