I’m going to give 1 star because I have…
I’m going to give 1 star because I have to in order to write this review. I am giving this review because I ordered 2 knitted poufs to use as ottomans and they were too small. I wanted a refund, but I was being charged a return fee of $18 for each one plus I had to pay to ship them both back . From $97.13 that I paid, I would only receive $59 back for brand new original packaged items. This is one of the Worst customer services and return policy I have Ever encountered. This is a total rip off! I hope this will help people to think twice before making purchases from RUGSUSA