Unethical Billing after years of loyalty
Take this as a warning before you hand Skillshare your card. After being a paying member for years, I was auto-charged A$138.94 for another full year I never intended to buy. I caught it and contacted support within 24 hours — hadn't opened a single class since the renewal — and politely asked for my money back. The answer? A flat, copy-paste "we don't refund renewals." No flexibility. No goodwill. No acknowledgment of years of loyalty. Just a script and a shrug. Let that sink in: charged within a day, zero usage, long-time customer — and they'd still rather keep $139 than keep a member. That tells you exactly how they see you: a renewal date, not a person. If you sign up, set a reminder to cancel the second you're done, because they are counting on you to forget. I won't be back.