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Kebabprincess

United Kingdom

1 Reviews
7 Reads
0 Useful

1 review

TA3

Swimsuit hasn't lasted 4 wears

Update: Customer service came back with a more helpful resolution so have updated to 3 stars, am hoping for a better experience with my next swimsuit fingers crossed My swimsuit's shoulder strap seams (from both shoulders) started coming apart when I've worn it less than 4 times. Mind you, I didn't even do any actual swimming, just paddle boarding. I sent through extensive photos and the best they can offer is store credit (no refunds at all) or 30% off a future purchase. Honestly pretty disappointing as the shipping cost alone was basically a good chunk of the swimsuit, definitely not the premium quality you pay for if it can't last even 4 wears. Will have to decide if I want to risk buying a second swimsuit to even benefit from the 30% off offer and take my chances again on the quality, but am super disappointed with my first purchase.

2026-08-07