Obvious scammers with no customer service.
If I could give less than one star I would. This company is a scam. I placed my first order with them around the first of August. It wasn't until the 11th that they sent me a notice saying they were finally shipping my product. I waited a few days and checked the USPS tracking they gave me. The tracking still said awaiting package from sender. Which means, of course that they had not shipped my product. They had only created a shipping label. On the 18th, over two weeks after having placed my order, I sent customer service an Email trying to find out if they were actually going to ship my product. I also searched their website looking for a way to request a refund. There isn't one. But I did find out that they had set me up on an auto shipment that I never authorized. They were going to charge me for two bags every month of a product they had yet to actually release from their warehouse. When I cancelled the auto shipments, there was a text box asking why. In that text box I told them that I was satisfied this was a scam company, and told them I needed refund. Magically, four days later they handed my package to USPS. Understand, I have yet to have ever gotten any response from the customer service department at all about any of this. It took USPS only three days to deliver my package, but after the completely shoddy customer service (or lack thereof) that I have experienced with this company, I will never purchase anything from them ever again. Let me reiterate. I ordered my package on or around the first of the month, and it was the 25th before I actually received it - with no explanation as to why it took so long. I suggest to anyone reading this review to not get involved with these obvious scammers. I firmly believe had I not requested the refund when I cancelled the auto shipments, I would never have been shipped any product.