Worst customer service, Stay away
I paid $175.15 including transportation fees (!) for a keyboard more than a month ago that I never received. DHL claims that they delivered this parcel in the letter box!! A box of a keyboard cannot even fit in the letterbox! I contacted DHL and they have a bot replying to me. Then I contacted the Lofree company and they keep ignoring me saying that they are still in contact with the logistics department. after so long I still didn’t get my refund and they are not even replying to me. Stay away from this scammers…