Samantha understood the assignment…
Samantha understood the assignment provided helpful advise and when nothing came of it, she understood my frustration, mean and nasty comments and not only handled herself with decorum which I certainly did not possess at the time and then went above and beyond in scheduling a redelivery at the company's expense and cherry on top offered me a choice of a free gift as an apology and yet it was nit her company delivered! Sam needs a special mention for solving my dilemma