DO NOT BUY FROM THIS COMPANY
If I could give this company zero stars I would but there is no option to do this. I ordered what looked like a beautiful silver ring that had a pale blue, oval stone made of seaglass. Months later a ring arrived which was completely different to what I had orders. It was a ring with an irregular shape, with a cheap glittery, turquoise plasticky stone, that looked like it had come from a 10p machine outside a shop. I immediately contacted them via email - as this is the only way to contact them - and requested a refund. They replied to say they would refund 10% of the cost and that if I didn't like the ring I could give it to someone else! I replied that I wanted a full refund as it was not what I ordered. They stopped replying. I however, kept emailing. Eventually they replied to say how about a 20% refund as they'd checked and they had sent me the correct ring. This was despite me providing photographic evidence that it was indeed different. I will keep pursuing this but I don't hold out much hope in getting a refund as the company is obviously based in China despite having a business address in Cambridge. DO NOT BUY FROM THIS COMPANY.