TERRIBLE COMPANY
All I can say is wow....wow what a horrible company. I ordered an item during the sites black Friday sale and paid for normal shipping which stated my product would arrive in 6-12 days. That time frame comes and goes with no delivery or update on my item. Reached out to the company that said due to the Canada Post strike (I live in Canada) they cannot deliver my item as this time unless I pay an additional $10US for express shipping or I could cancel my order....I told them that this should have been listed on the site ahead of time like all other sites have been doing and that the customer service was not good as I never would have been told any of this had I not reached out in the first place. The solution for them was to cancel my order though I never said too and they gave me a 5% discount on my next order. Which basically gives me $1.25 off my order if I tried to order again. This is an insult to over 5% after all this. Needless to say this company is horrible, not transparent and I will absolutely NEVER try and order from them again.