I bought a Roborock Qrev 2 flow and…
I bought a Roborock Qrev 2 flow and initially it worked well. At the 2 month stage, it just died. No white light on dock. No power in robot. I contacted Harvey Norman and they directed me to Roborock support, who screwed me around to no end. I just want a new unit given its 2 month old, but they insist the unit is shipped 2500klm to Brisbane for investigation at my risk. They are manipulative bastards. Dont trust them. Dont buy a roborock. They wont accept me taking back to place of purchase. Dont buy a roborock. The customer support is non existent.