My IndiGo Mumbai–Delhi journey on 4–5…
My IndiGo Mumbai–Delhi journey on 4–5 December faced multiple cancellations and overnight delays, with final departure after a long airport wait. I raised a formal complaint and was informed that a ₹3,000 voucher would be issued, but it has still not been delivered. After nearly 2 months of follow-ups through email and AirSewa, the only response I received was a rejection stating my flight was not eligible under their “Gesture of Care” scheme. That does not address the pending compensation already promised. Very disappointed with the post-complaint resolution process.