Terrible return policy and poor sizing!!
This has to be one of the worst online shopping experiences I've ever had. I purchased these because the social media ads were cute and the sizes seemed inclusive. It was nice to get free shipping as well. The clothes took SO LONG to get to me I'd honestly forgotten I'd ordered them. Unfortunately the sizing was definitely not standard US or UK 2XL and arrived marked as XXL which is definitely different, and was way too small across the bust. That's when I discovered the horrible return policy. It took three emails to get a straight answer about the returns. I was finally sent the address to ship back the two items which I had to pay for myself including customs leaving the US and potentially going back into China. The shipping costs were already half the cost of the items themselves. This is clearly the intent, to make it so difficult to return the items that we will simply keep them. It's such a bad business practice I was shocked. I wanted to like these, they're very much my style, but the experience has been so disappointing that I'm making sure to share a poor review any time I see them pop up in my feed now.
