They badly failed me at the beginning
They badly failed me at the beginning. I had preordered in the first 5 minutes, waited two weeks to to supposed launch, and then learned I had to wait an additional month for my order to be shipped even though people who ordered a month after me began to get theirs first. Even Europe got theirs first, and it launched a month after my order should have arrived. I bailed at that point due to that and some issues with the printer others had at launch. Now, 4 months later, I got one, and it works very well after some adjustment of things that were supposed to be automatic. It's a good printer and worth upgrading.